Blog challenge 52/99: What is a Facebook Messenger bot and how can they help your business

Facebook Messenger is a handy platform for businesses to build brand awareness and run CTA campaigns. Messenger bots take this one step further, providing automated responses and conversations (it’s a form of Artificial Intelligence). It means that customers get answers to those questions in real-time, can find out more information and even make a booking, in just a few steps.

If you don’t have a website or are in the process of having a website designed, you may be getting a lot of frequently asked questions from customers through Facebook. Using a messenger bot, you can save time and have these questions answered for you automatically. You can try it out with Booking.com – just select Send Message to get started. We can assist with setting this up for your business. Contact us on 0457 366 774 for a chat and a coffee.